In today’s digital landscape, it becomes necessary for online retailers to accept credit cards if they want to thrive and keep up with their competitors. Providing a way for your customers to pay with plastic shows that you care about their convenience, you’re flexible in your payment options and you stay abreast of the latest technological trends.
Profits are the lifeblood of a business but incurring a series of deceptive chargebacks can quickly drain that blood. As a merchant, you want to believe the best of your customers so you may mistakenly think that your company is fool-proof when it comes to cyber crime.
As a business owner, you’ve worked hard to open your doors. You’ve taken out business loans, developed goods and services that you’re proud of and have done the necessary marketing and advertising to spread the word about your company. In spite of your best efforts, you may find yourself having to deal with deceptive consumers.
“Fraud” is a word that makes many business owners cringe. Even if you don’t want to think about the realities of theft, you have to be smart about the way you do business or you risk getting taken advantage of. Whether most of your transactions are performed online or you have an actual brick-and-mortar shop, you need to have safeguards in place to prevent against deceptive...
By Melody Lashmar - Quickly! Can you find your customer support number? How about an email address? Can you navigate your website to find the information you would need to question a transaction or cancel a membership or seek a refund?
If you can't find these pieces of information easily, you can be sure consumers who were billed by you can't find them either.
Providing this...
I had an interesting experience over Memorial Day weekend. Saturday afternoon I was working in my garden when suddenly my leg began to itch. I figured some dirt had irritated my skin, or perhaps a mosquito got me, so I didn't think much of it. I carried on working in the yard and nothing seemed out of the ordinary, until the next day when my leg became red and swollen. Also, by...
May is here, which means beautiful weather here in Southern California and, for me, random bouts of sneezing as a deluge of pollen and smog permeates the air. But despite my allergy problem, I do love this time of year. Planting flowers in the garden, barbecues, getting a couple extra hours of daylight after work to play outside with the kids...all good things.
By Melody Lashmar - Data, Analytics, Cross Platform Validations, Mobile. These disparate areas are all converging in the effort to thwart fraudsters and the transactions which they initiate.
It wasn’t that long ago that banks were completely segmented in their operations, management and platforms that were responsible for performing the various functions of the bank. As...
By Melody Lashmar - Merchants want to be able to offer their consumers the ability to pay with their preferred payment method but this desire has to be balanced with the practical aspect of the most relevant payment methods for the consumers and only offering those payment methods that do not open the merchant up to unnecessary vulnerabilities. One of the biggest aspects of...
It was only a matter of time before innovative payment companies would be stifled by regulators in the USA. A few years ago, while attending the NACHA Payments conference, they had the founders of Square share their vision and then those gentlemen took some pretty intense questioning from the banking experts. After the session the conversations that I heard centered around that...
